Data Protection

Privacy Policy

Your privacy and data security are fundamental to our mission. Learn how we protect and handle your information with enterprise-grade standards.

πŸ”’ TLS Encryption
πŸ‡ΊπŸ‡Έ US Data Location
πŸ›‘οΈ Zero Data Sale
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256-bit Encryption
99.9% Uptime
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Data Location

United States

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Encryption

TLS in Transit

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Storage

Cloudflare R2 at Rest

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Last Updated

October 26, 2025

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Overview

Syntrix Security, LLC ("Syntrix Security," "we," "our," or "us") is committed to protecting your privacy and the confidentiality of information you share with us. This policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our client portal, or interact with our services.

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Information We Collect

Information You Provide

  • Name, email address, phone number, and company details via forms
  • Portal login credentials (email and password) and session cookies
  • Information sent in business communications

Information We Collect Automatically

  • Browser/OS and device type
  • Approximate region and IP for security and analytics
  • Pages visited and time on site

We use privacy-focused analytics that do not store identifiable user profiles.

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How We Use Information

  • Provide and maintain services and client/employee accounts
  • Improve site reliability, security, and user experience
  • Respond to inquiries and support requests
  • Maintain legal and business records
  • Detect, prevent, and investigate security incidents or fraud
β›” We do not sell, rent, or trade personal information.
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Cookies & Analytics

We use functional cookies required for client and employee login, session security, and fraud prevention (e.g., Turnstile). Optional, privacy-preserving analytics help us understand aggregate usage.

Global Privacy Control (GPC): On first visit, if your browser signals GPC, we default analytics to off and do not show the banner. You can opt in any time.

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Your Privacy Choices

Manage non-essential cookies and analytics at any time. Your selection is stored locally and can be changed whenever you like.

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Data Retention

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Contact Inquiries

Removed or anonymized within 12 months of resolution

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Client/Employee Data

Retained during contract, securely deleted after (subject to legal retention)

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Analytics

Anonymized and retained only in aggregate

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Information Sharing

We share data only with service providers (hosting, email delivery, analytics) under confidentiality and data-processing agreements, or where required by law. We do not share data with advertisers.

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Security & Encryption

We apply layered controls aligned to current best practices:

πŸ”’ In Transit

HTTPS with modern TLS; HTTP Strict Transport Security (HSTS) enforced

πŸ’Ύ At Rest

Cloudflare R2 with provider-managed encryption at rest

πŸ›‘οΈ Headers & Isolation

Strict CSP, frame-ancestors 'none', Referrer-Policy, Permissions-Policy

πŸ”‘ Sessions

Short-lived, scoped cookies; dashboards served with noindex

πŸ€– Abuse Protection

Cloudflare Turnstile on forms and logins, verified server-side

Technical Details (Security Headers)
  • HSTS: max-age=31536000; includeSubDomains; preload
  • CSP: restricts scripts to self and Turnstile; frame-ancestors 'none'
  • Referrer-Policy: strict-origin-when-cross-origin
  • Permissions-Policy: geolocation, microphone, camera, payment, usb all disabled
  • X-Content-Type-Options: nosniff; X-Frame-Options: DENY
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Storage & Processing

Runtime

Requests are processed on Cloudflare Workers at the network edge; only the minimum necessary data is handled per request.

Uploads

Files you submit via the portal are stored under role-scoped keys and are accessible only to authenticated users in your role.

Regions

Data at rest is stored in Cloudflare R2 in the United States (North America). Contact us if you require different regional placement.

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Primary Storage Location

Cloudflare R2 - United States (North America)

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International Transfers

If you access our site from outside the configured storage/processing regions, your information may be transferred as needed to provide the service, subject to appropriate safeguards and contracts with our providers.

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Your Rights

Depending on your location, you may:

  • Request access, correction, deletion, portability
  • Object to or restrict processing
  • Withdraw consent where applicable
  • Lodge a complaint with a data-protection authority

🏴 California Residents

You may request disclosure and deletion and opt out of sale/sharing. We do not sell personal data.

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Changes

We may update this policy and will reflect changes with a revised date. Material changes may be announced via banner or direct communication when feasible.

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Found a Security Issue?

We take security seriously. If you believe you've found a security issue, please report it responsibly.

Report Security Issues

Questions About Your Privacy?

Our team is here to help with any privacy-related questions or requests.